Refund Policy

Refund and Cancellation Policy

At wbsemesterbooks.blogspot.com, we strive to provide the best educational resources, including suggestion E-books for WBBSE (Class 9 & 10) and WBCHSE (Class 11 & 12).

Since our products are Digital Goods and are delivered via internet download, we generally offer a no-refund policy. Please read the terms below carefully before making a purchase.

❖ 1. No Refund for Digital Products

Once an E-book is purchased and the download link is provided or sent to your email, the sale is considered final. Since digital files cannot be "returned" like physical goods, we do not offer refunds or exchanges for:

Change of mind.

Accidental purchase of the wrong class or subject.

Dissatisfaction with the suggestions or content quality.

❖ 2. Eligibility for Refund

Duplicate Payment : If you have been charged twice for the same product due to a technical glitch, the extra amount will be refunded.

Non-Delivery of Product : If you do not receive the download link within 24 hours of a successful payment, and we fail to provide it manually after you contact us.

Payment Failure : If the amount is debited from your account but the order is not confirmed, the amount is usually refunded by your bank automatically within 5-7 business days.

❖ 3. Refund Process

To request a refund for duplicate payments or non-delivery, please email us at wbsemester.help@gmail.com within 24 hours of the transaction with the following details:

Order ID / Transaction ID

Date of Purchase

Registered Email Address used during payment

Note: Approved refunds will be credited back to the original payment method (Bank Account/UPI) within 5 to 7 business days, depending on the standard banking and payment gateway (Cashfree) timelines."

❖ 4. Cancellation Policy

Orders for digital E-books cannot be canceled once the payment is successfully processed and the download access is granted. As the delivery is instantaneous, the cancellation request will not be entertained after the file has been sent or accessed.

❖ 5. Contact Us

If you have any issues regarding your purchase, feel free to contact us:

Email: wbsemester.help@gmail.com

Phone No : 9883566115

❖আমাদের বিশেষ প্রতিশ্রুতি : আপনি আমাদের ওপর বিশ্বাস রেখে ই-বুক কিনছেন, আর আপনার সেই বিশ্বাসের মর্যাদা রক্ষা করা আমাদের প্রধান দায়িত্ব। পেমেন্ট করার পর টেকনিক্যাল কারণে ই-বুক ডাউনলোড করতে কোনো সমস্যা হলে আপনি বিন্দুমাত্র ভয় বা চিন্তিত হবেন না। আপনার প্রতিটি পেমেন্ট আমাদের কাছে সম্পূর্ণ নিরাপদ। এই ধরনের যেকোনো পরিস্থিতিতে সরাসরি আমাদের হেল্পলাইন নম্বর 9883566115-এ ফোন অথবা WhatsApp মেসেজ করুন। আমরা যত দ্রুত সম্ভব আপনার সাথে যোগাযোগ করে সমস্যার সমাধান করে দেব এবং আপনার কাঙ্ক্ষিত ই-বুকটি আপনার কাছে পৌঁছে দেব।

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Regards,

WB Semester Team

Registered under MSME, Govt. of India

All Rights Reserved ©

Email : wbsemester.help@gmail.com

Call & WhatsApp : 9883566115